The Municipal Charge allows each property to contribute a minimum amount to the unavoidable costs of Local Government.

Greater Shepparton has two formal payment options, payment by four instalments or ten monthly direct debit instalments.

The four instalment due dates are 30 September, 30 November, 28 February and 31 May each year.

The ten monthly direct debits are processed the last Friday of each month September to June each year.

If you are experiencing difficulty paying your rates please contact Council immediately.

Council's Financial Hardship Policy allows for a suitable payment arrangement to be negotiated.

The rates applicable to your proerty are based on the following;

• Capital Improved Value
• Rating Differentials
• Municipal Charge
• Kerbside Waste
• Victorian Fire Service Property Levy

For further information in relation to the current rating differentials, kerbside collection charges and a rates calculator please visit the Rating Details page on Council's website

The rate cap applies to the total income Council can collect from the general rates and the municipal charge.

As rates are raised against the Capital Improved Value, a change in the value of your property will effect the total amount due on your rates notice.

Your kerbside waste collection charges and the Victorian Fire Services Property Levy are not included in the rate cap and changes to these charges can also effect the total on your rates notice.

For further information please visit the about Rate Capping page on Council's website

The Valuer General Victoria is the valuation authority in Victoria. All properties are revalued annually.

You may object to the valuation within two months from the 'Date of Notice' as shown on each Valuation, Rate and Charge notice.

For further information please visit the Property Valuations page on Council's website.

Yes,

If you pay the total amount due before 30 September each year, then you will not require a payment plan.

If any amount will not be paid by the due dates as listed on your notice you will need to enter into a payment plan, please contact the Rates & Revenue Team on 03 5832 9770.

Metro Council's have less area to cover, greater population density and a greater number of ratepayers to spread the rates revenue across.

All Councils have a different rate base. Meaning that there are varying numbers of residential, farming and commercial/Industrial properties.

For example, we have a farming differential at 90% of the General rate, Geelong have a farming differential which is the same as their residential rate and Knox don't have any farming properties at all.

User fees are charged on services such as childcare, parking, waste, sports facilities, etc., when Council can easily identify who is using that service.

For example, if you attend a group fitness class at the Stadium you would need to pay for that service through a user fee. If you do not attend a group fitness class you do not pay the user fee.

Council can price its user fees in the following ways:

• Full cost recovery (the user pays all of the costs associated with the service)
• Subsidised pricing (other sources of revenue, e.g. rates, covers a portion of the costs associated with the service) or,
• Based on market prices if a private market exists

A full list of Council Fees and Charges (including statutory fees), can be found in Council’s Annual Budget.