We are developing a Draft Customer Service Strategy and Charter 2024-2028 and are seeking the community's feedback on their expectations and ideas on the way we deliver Customer Service. This will assist us to define our goals, service standards, charter, and communication channels.

The purpose of this consultation is to ensure we are collecting relevant information that will guide our Customer Service Action Plan.

Have your say

We are seeking input on what is important to our community in regard to how you contact us, our accessibility, how we can best keep you informed, and where we can improve our interactions with you.