Council has changed how often your kerbside bins are collected.

  • Your GREEN LID BIN will be collected WEEKLY
  • Your RED LID BIN will be collected FORTNIGHTLY
  • Your YELLOW LID BIN collection remains FORTNIGHTLY
  • Your PURPLE LID BIN will be collected EVERY 4 WEEKS

  Red Lid Bin Feedback

Council is now inviting community feedback on the fortnightly collection of the landfill (red lid) bin..

Last year, changes were made to our kerbside collection service in response to the Victorian Government’s Recycling Victoria Policy, which aims to divert 80% of waste from landfill by 2030. This included switching the red lid bin to a fortnightly collection to help reduce food waste in landfill.

Since implementing these changes, our community has shown significant progress in improving waste and recycling habits, reflecting growing awareness of the importance of landfill diversion.

We have prepared the following short feedback form to gather information about how you are using your red lid bin following the recent collection frequency changes. Only ONE SUBMISSION PER HOUSEHOLD will be accepted. Multiple submissions from the one location are detected and filtered from the results.

  Frequently Asked Questions

Do you have any questions about the bin collection changes?

This area is for questions you might have about the bin collection changes only, not for support or requests regarding your own bins.

Your question will be published publicly. Please do not share personal information about yourself or others.

If you have feedback you would like to share, we encourage you to do so by contacting Council on 03 5832 9700 or send an email to

Collection frequency changes

Based on results of an audit conducted on Greater Shepparton City Council’s bins at the beginning of 2021, Council has implemented a change to the collection frequency of kerbside bins. The green lid bin will be collected weekly and the red lid bin fortnightly to reduce the large amount of food waste going to landfill.

Depending on the size of your red lid bin, the change to the cost of your kerbside collection will vary. There is an online calculator on Council’s website so you can work out your household’s cost.

Visit our website for more details.

The next financial year kerbside collection costs are determined through the annual budget review process.

The waste collection charges are derived from the previous year’s waste management costs with a look ahead at next year’s potential costs as part of the waste collection modelling.

There are a number of variables such as market forces and EPA levies that impact the cost of providing a kerbside collection. These include:

  • waste collection, transport, processing and disposal contracts;
  • landfill disposal price;
  • EPA Levy; and
  • kerbside transition, including frequency changes and introduction of new services and the impact this has on diversion as well as any contamination.

The Draft Budget was presented at an Additional Council Meeting on Tuesday 7 May and is available for community feedback from 10 May until 31 May 2024

The Draft Budget will be endorsed at the 25 June Council Meeting.

The new charges take effect with your first rates notice in September 2024.

Have your say

Your green lid bin is collected WEEKLY.

Your yellow lid bin is collected FORTNIGHTLY.

Your red lid bin is collected FORTNIGHTLY.

Your purple lid bin is collected EVERY 4 WEEKS

These changes are here to help our community compost and recycle as much material as possible, and reduce our waste to landfill.

A weekly green bin ensures food waste and organic material will end up being composted and reused, rather than entering landfill and contributing to greenhouse gas emissions.

Rural properties are able to add a green lid bin (food and organics) service to their kerbside collection.

Council delivered a green lid bin to all residential properties without a green lid bin, starting from April 2024. This includes all rural properties outside the Urban Green Waste Collection zone. Rural property owners who wish to manage their own organic waste may apply for an exemption to opt-out of this service.

If you would like to opt-out of receiving a green-lid bin, please contact Council’s customer service centre on 5832 9700 during business hours.

Yes, the changes are the same for residential properties and commercial businesses.

Council has introduced a new weekly nappy and incontinence aid collection service for residents.

It assists households to manage the kerbside frequency change by freeing up red bin space. The service is separate to the regular kerbside bin collection and will divert nappy waste from landfill. There is no charge for this nappy collection service under the introductory program.

This introductory program will help determine interest from community as well as provide landfill diversion results.

Learn more and register via our website.

Council may waive, enact or vary the requirements of the policy for a ‘Special Medical Needs’ request.

A Special Medical Need arises where a resident produces excessive waste due to increased packaging or non-hazardous wastes associated with medical treatment waste and high-dependency disability care or similar.

A residential property may apply for an upsize bin or an additional 120L bin free of charge.

Learn more about special medical needs requests on our website.

Council now provided optional upsizing for yellow lid mixed recycling bins to residents. A 360L recycling bin is now available upon request.

Learn more or request an upsize of your recycling bin on our website.

Council has also introduced a free textiles recycling service at our resource recovery centres. Textiles including clothes, towels, soft toys, hats, belts and bedding can be collected and recycled at these collection bins. Please ensure items are clean and dry before disposing of them, and ensure all good quality items have been donated where possible.

For a full list of included and excluded items, please see our website.

For resource recovery centre opening times, please see our website.

Council is also currently looking into solutions for collecting soft plastics for recycling. More information on soft plastics disposal and collection will be shared on our website, and social media when it becomes available.

The container deposit scheme allows Victorians to deposit certain recyclable products and receive a small payment for each item.

For more information, including CDS deposit locations, please see this website:

Introduction of the purple glass bin

The State Government is standardising household recycling and waste services across the state with the introduction of a new Recycling and Waste Policy. To comply with the policy, Council has introduced a fourth purple lid bin for glass, which will be collected every four weeks to improve diversion of glass waste from landfill and increase resource recovery.

The purple lid bin is a fourth kerbside bin for the collection of glass for recycling.

The State Government is standardising household recycling and waste services across the state with the introduction of a new Recycling and Waste Policy. To comply with the policy, Council must introduce a fourth purple lid bin for glass, which will be collected every four weeks to improve diversion of glass waste from landfill and increase resource recovery.

The 120 litre purple lid bin is proposed to be $32 per year in the draft 2024-2025 budget.

There is no charge in the 2023-2024 financial year for the purple lid bin.

We appreciate that some residents won’t fill the purple bin each month, however the separation of glass from the yellow bin improves the recovery rate of cardboard and paper.

With a single stream glass collection we are able to maximise the efficiency of turning glass into a new product.

Removing glass from the co-mingled recycle bin increases the quality of the material that is able to be recycled in a more efficient and cost effective manner, for both co-mingled and glass products.

The Purple lid bin is part of the Victorian Standard introduced by the State Government and compulsory for all Victorian councils by 2030.

Alongside your normal kerbside collection every four weeks. Council will update your collection calendar before this service is introduced.

Please check your own kerbside collection calendar for more details.

The purple lid bin’s capacity is 120L, which is our medium sized bin.

For residential properties, the purple bin is a required part of our standard kerbside collection service.

For all other non-residential properties, the purple bin is optional and will be available on request.

For multi-unit dwellings and lifestyle villages, please contact council if you wish to discuss arrangements for shared bin services.

Please see the Kerbside collection exemption section of our website for more information

Yes, rural property owners will receive a purple bin when the rollout occurs.

Please contact Council to discuss the possibility of organising a bin-sharing arrangement.

  • Glass Jars (empty, clean): pasta sauce, jam, condiments etc.
  • Glass Bottles (empty, clean): cordial, oil, wine, champagne, beer, spirit etc.
  • Bottle and jar lids and corks NOT attached to the container
  • Drinking glassware and crystal glassware
  • Mirrors and windows
  • Glass bottles containing cigarette butts or lids
  • Broken crockery, bakeware or glass storage containers
  • Perfume bottles

All of these items must be placed in your red lid (landfill) bin, except metal lids which can go in the yellow lid bin.

Bottles and jars should be empty and clean.

Where possible, leave the lids/caps ON jars and bottles, as this can add strength to the glass container and prevent breakage in the bin.

You don’t need to remove labels.

Glass bottles and jars, broken or intact, are accepted in the purple lid bin.

However, there are other glass items cannot be placed in the purple lid bin (broken or intact). Drinking glasses, wine glasses, crystal glassware, crockery, bakeware, glass storage containers, mirrors and windows melt at different temperatures and can’t be recycled. These glass items belong in the red lid bin.

No, the purple lid bin is compulsory.

Ratepayers will incur the $32 per year charge for the purple lid bin on their rate notice.

Rural FOGO ( Food Organics / Green Organics)

Rural ratepayers can choose to not have a green bin.

Rural properties without a green bin will not be charged for this service.

Nappy Collection Service

The nappy collection service was complimentary for 2023-2024 as a trial.

The nappy collection service is proposed in the Draft Budget to continue to be complimentary in 2024-2025.

Councillors will make a decision on the Draft Budget at the June 2024 Council meeting.

The nappies are collected and stored until they can be transported to a service in Melbourne that processes the nappies for other uses, typically kitty litter.

The incontinence aid and nappy collection service is an opt-in service and not compulsory. Residents are encouraged to register for the service and there is no obligation to remain in the service.

When you register for the service you will be asked how long you need it for but this does not prevent you from cancelling the service at any time with adequate notice.

If you currently use the service and want to opt out please contact Customer Service on 5832 9700.

At this stage Council does not have a cloth nappy rebate however this may be something that is included at a later stage.

Cloth nappies are better for the environment as they are reusable but we understand cloth nappies do not suit everyone.

As of April 2024;

  • there were 511 properties registered for the nappy collection service;
  • 17,670 kgs of nappies were diverted from landfill;
  • $28,000 was saved on landfill gate fees;
  • 1,500 kgs of nappies collected per week; and
  • four Council day care centres are using the nappy collection service.

Yes, Council is introducing a 360 litre pink lid bin for commercial properties to participate in the Nappy Collection Service.

This includes day care centres and aged or disability care centres disposing of incontinence aids.

The cost of the commercial nappy collection service is $450 per 360 litre pink lid bin per annum.

Textiles Recovery Service

No, the boxes are located at Council’s Resource Recovery Centres and are free to use.

The textiles are collected by a Melbourne company called Upcycle4Better who facilitate the processing of the textiles.

The textiles are upcycled, recycled or downcycled.

Since the introduction of the service, 20 tonnes have been collected from Resource Recovery Centres which would otherwise go to landfill.

  • 16,659 kgs from Shepparton
  • 3,675 kgs from Ardmona
  • 310 kgs from Murchison

In January 2024 twice weekly collections from the Shepparton Resource Recovery Centre were needed.

Over the school holiday period at Christmas one tonne per week was collected.

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Moderation Policy

These are the people that are listening and responding to your questions.

Jack Bowmaker

Project Manager

Hilary Grigg

Team Leader - Waste Community Engagement

Liam Moller

Manager Resource Recovery

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